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API provider directory

Twilio

Twilio is a cloud communications platform providing SMS, voice, video, email, and messaging APIs with AI-powered customer engagement capabilities. Developers use it to build multi-channel communication experiences at scale, from transactional notifications to complex customer engagement workflows.

website | docs | pricing page | npm: twilio

Overview

CategoryMessage Queue
ComplianceSOC2, HIPAA, GDPR, PCI-DSS
Self-HostableNo
On-PremNo
Best Forstartup, growth, enterprise
Last Verified2026-02-13

Pricing

Modelusage
Free Tier100 emails/day
  • Limited to 100 emails per day
Unit Price$0.0083 / messages
Sourcepricing page

Plans

PlanMonthlyYearlyIncludes
SMS$0$0Starts at $0.0083 to send or receive a message.
RCS$0$0Starts at $0.0083 to send or receive a message.
WhatsApp Business API$0$0Starts at $0.005 to send or receive a WhatsApp message.
Conversations API$0$0Starts at $0.05 per active user per month.
Voice APIs$0$0Starts at $0.0085/min to receive and $0.014/min to make a call.
Twilio SendGrid Email API$19.95$239.4Start for free with 100 emails/day.
Twilio SendGrid Marketing Campaigns$15$180Start with a free trial with 100 emails/day.
Video API$0$0Starts at $0.004/min to receive or make a video call.
Flex$150$1800Start with 5,000 hours free. $1/active user hour.
Interconnect$0$0Starts at $0.01 per inbound caller identification request.
Connections$120$1440Starts at $120/month for up to 10k visitors/month.
Protocols$0$0Pricing is customized based on your needs.
Unify$0$0Pricing is customized based on your needs.
Twilio Engage$0$0Pricing is customized based on your needs.
Twilio Segment CDP$0$0Pricing is customized based on your needs.
Lookup$0$0Starts at $0.01 per inbound caller identification request.
Verify$0$0Starts at $0.05/verification.
ConversationRelay$0$0$0.07/min.
Conversational Intelligence$0$0Starts at $0.0350/min for transcription.
Studio$0$0Starts at $0.0025 per flow execution.
TaskRouter$0$0First 100 tasks/month are free, then $0.06/task.
Elastic SIP Trunking$0$0Starts at $0.0045/min for origination.
Serverless$0$0Start with free access to tools, then $0.0001 per request.
Functions$0$0Start with 10,000 free invocations, then $0.0001 per invocation.
Twilio for Salesforce$15$180Start with a 30-day free trial.

Strengths & Weaknesses

Strengths:Weaknesses:

When to Use

Best when:Avoid if:

Alternatives

vonage, messagebird, bandwidth, aws-pinpoint